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SL Cine support, check this out


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#1 Fabrizio Sciarra SOC ACO

Fabrizio Sciarra SOC ACO

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  • London,UK

Posted 19 July 2008 - 05:53 AM

I'll do my best to make a long story short;
This winter I bought a used Mark III Sl Cine camera with some accessories from a fellow op, after considering the option for a new one that at the time was out of budget.
Anyway, I bought directly from SL Cine the underwater housing for it, two steadimags and two low prifile mags plus few other accessories. To be safe, I decided to send the used body to Hector to give it a full inspection. All was fine........
After two months on set, the camera showed mechanical problems and then, sadly, died.
Sent it to SL Cine, of course pissed of :angry: with myself because at the time I didn't get a new body. Here is what happened:
Hector, taking full responsability of what happened, replaced the body I bought from somebody else with a NEW one for FREE!!!!!!!!!!!!!!!!!! (we are talking about 20.000 dollars camera body...)
How would you call this?
Honesty, professionalism, probably not enough words to describe it.

Once again, thanks Hector ;)
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#2 Ramon Engle

Ramon Engle

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  • Atlanta

Posted 19 July 2008 - 07:34 AM

I'll do my best to make a long story short;
This winter I bought a used Mark III Sl Cine camera with some accessories from a fellow op, after considering the option for a new one that at the time was out of budget.
Anyway, I bought directly from SL Cine the underwater housing for it, two steadimags and two low prifile mags plus few other accessories. To be safe, I decided to send the used body to Hector to give it a full inspection. All was fine........
After two months on set, the camera showed mechanical problems and then, sadly, died.
Sent it to SL Cine, of course pissed of :angry: with myself because at the time I didn't get a new body. Here is what happened:
Hector, taking full responsability of what happened, replaced the body I bought from somebody else with a NEW one for FREE!!!!!!!!!!!!!!!!!! (we are talking about 20.000 dollars camera body...)
How would you call this?
Honesty, professionalism, probably not enough words to describe it.

Once again, thanks Hector ;)



I'm not surprised. Hector is a class act.

Ramon
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