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Steadicam Pilot: Noise with the arm


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#1 Steven Nichols

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Posted 29 January 2008 - 06:31 AM

My Pilot's arm makes some noise when I walk. It does not cause any hicup in the picture, but sometimes you can really hear it.
I uploaded a file on my server so I'd like to know it other Steadicam users get that kind of noise and what can I do to get rid of it.

Thanks.
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#2 chris fawcett

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Posted 29 January 2008 - 09:17 AM

Mmm,

Lovely noise. Can you identify where it is coming from?

Chris
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#3 Steven Nichols

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Posted 30 January 2008 - 02:58 AM

I think the lower arm... But it's hard to say.
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#4 chris fawcett

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Posted 30 January 2008 - 03:42 AM

Hi Steven,

Just to clear something up. Do you know someone called Stephane Nicholle?

All the best,

Chris
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#5 Frank Rush

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Posted 30 January 2008 - 12:57 PM

From the Steadicam Factory....

We have had direct contact with the customer to identify and rectify the problem.

If there is any problem we can be reached 24/7.

The telephone number for Frank Rush is 1.205.229.5572 or email frush@tiffen.com.

Technical Customer Support is currently covered by two people in the factory.

Dan Ikeda Ext. 17 or Michael Craigs Ext 34.
The factory telephone number is +1.818.843.4600.
Frank Rush EXT>13

In the International Market Customers should contact their Selling Dealer for initial Technical Support.
We have an office in England that covers much of the International Market.
The contact information is:

Mr. Robin Thwaites - International Sales manager
Telephone: 44-1869.343.835 - thwaites@tiffen.com

James Elias - Steadicam Support Specialist - jelias@tiffen.com

Technical Support for Asia and Australia - Steadicam Factory

Frank Rush 1.30.2008
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#6 Amando Crespo

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Posted 31 January 2008 - 01:59 AM

My Pilot's arm makes some noise when I walk. It does not cause any hicup in the picture, but sometimes you can really hear it.
I uploaded a file on my server so I'd like to know it other Steadicam users get that kind of noise and what can I do to get rid of it.

Thanks.


Try don´t walk.

Hey...! It was a joke ;) ... Use teflon lubricant for the arm, and be carefully with humid and dust.
If you´ve problems about, call me.
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