Posted 05 March 2007 - 07:45 AM
Hi, I'm using for 2 years a BENZ focus system, made by the verry famous Ben Fischer from London. It supposed to be a verry good system (looking like between Scorpio and Aladin(chrosziel)) with 2 new verticals HEDEN motors one M28P, one M28VPT). But in fact, this system is not trustable at all. I did all the testing you can imagine, succesfully, but I never could be on a set without any problem. Each time a different problem. Sometimes, the motors doesn't answer quickly enough, or worst, the motors answer with short cuts (1 to 5 seconds), sometimes the lens course after several calibrations is different when you go one way and go back (1 to 10 mm of difference reading the lens mark on a ZEISS 35 for example) and the last new one, the ZOOM command doesn't want to zoom out, only IN !!! ...
I'd just like to know if some of you got or know this machine and what do they think about !!!
Many thanks to all you for reading and take care.
Chris, from Marseille, south of France.
Posted 05 March 2007 - 11:07 AM
I have the Bnez 5000 2 channels for almost 2 years too. Perhaps a bit longer. For me it just works fine. Never had a problem with it. I also have a RIB from him. Thats an iris control for cranes. Of course that one broke. And no service of course.
He just started a new compagny, called ZEITX
I wont buy anything from him anymore. Even when you send over your unit to repair, i would go with the unit to make sure you get it back
Posted 05 March 2007 - 01:28 PM
I don't know this Benz system, but generally always check the power for the motors and all the wireless units. Of course I don't talk about power on or off. What I mean, check the voltage of the batteries you're using. What happens with the voltage if you run the motor(s). Old motors can drop the voltage rapidly as soon as you power on. Sometimes strange things gonna happen, if your voltage is too low or too high (motor or receiver). Motors start jumping or running one way only. The same with all kind of wireless stuff...just very sensitive sometimes...
Of course, only my experience and knowledge, it's possible that your unit is not made as well as Scorpio and stuff ;-)
Posted 06 March 2007 - 02:25 AM
I totaly agree with you about B.Fischer, and I know some more stories about him, but some time passed, and I don't want to tell anything else about him, I just want to forget him, and advice to all of you to do the same.
About my 5001 unit, it has already been serviced by By FISCHER and he said no matter with it ...
thanks, and to be honnest, I'm still doing some tests for as long as I got this unit. I decided to upgrade/change my rig, so I'll face to a new configuration soon, I'll tell you again.
(I'm a Master serie owner/user to be a Ultra II or PRO one)
Posted 08 April 2007 - 01:17 AM
Does anyone of you know a company being able to service my Benz/Heden system ? Heden doesn't know.
In europe, or US ?
mobile: 33 609 973 914
Posted 08 April 2007 - 11:27 AM
You could try Abel Cinetech. They were briefly the US distributors of these units. Girvan Calder over there is a great guy and knows most things when it comes to electronic - he has done all the work on my sled in recent years. He just relocated from NYC to the LA branch though, Contact him at 818-972-9078.
Posted 01 May 2007 - 03:23 PM
I'll do contact him and post again about that?
Chris, from Marseille
Posted 12 May 2007 - 03:07 AM
I'm still having some problem with the Benz, and now it might be set up with the user guide litterature.
I solve apparently the radio problems, with new antenas.
But the problem I still have is the difference between the lens course end the unit ring course. I mean, the focus puller does write all his lens marks, and go at one end, go back, and go again, and can read a difference from 1 to 4mm between the boths marks. And you know as I do that is sometimes unacceptable, in very close distances, in opened iris condition, and most of the time with more than 25mm lenses....
I started my new job, 8 weeks long, and after the 5th day of shooting, I couldn't work with mine but with an old rented Genio with horizontal motors.
That's why I thinkiing you might send me an email copy of your user guide. I lost mine when Ben Fischer got it for service the first time, and never back to me, and at the moment, I can't manage to find it on the web.
If you please can help me ...
PS.: Congratulation for your demo band !
33 609 973 914