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Good Customer Service


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#1 Jens Piotrowski SOC

Jens Piotrowski SOC

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Posted 28 June 2006 - 06:48 PM

Hello!
I just have to give a brief description of my very good experience with the customer service at TIFFEN. I brought my sled in 2 days ago with some top stage issues. I picked it up today(!) and it is as good as new. Kyle and ALDO did a great job in terms of repair and timely turn around. Thanks again guys for making it such a good experience!
:D
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#2 Bryan Trieb SOC

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Posted 29 June 2006 - 03:52 PM

Hey Jens,

Just curious, what exactly needed repair with your topstage?
I had issues with mine last summer and am curious to know if the repairs were similar in nature.
Thanks!

Bryan
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#3 Jens Piotrowski SOC

Jens Piotrowski SOC

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Posted 03 July 2006 - 08:26 PM

Hey Jens,

Just curious, what exactly needed repair with your topstage?
I had issues with mine last summer and am curious to know if the repairs were similar in nature.
Thanks!

Bryan


Hi Bryan!

As it turns out the mounting point/sleeve between the top stage and the post got loose (aircraft glue).

Aldo fixt it and made it stronger than originally build....


Jens
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