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Modulus repairs


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#1 Christopher T. Paul- SOC

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Posted 01 February 2006 - 04:49 AM

Howdy folks,

My modulus 3000 just fried in the middle of a show, is there anyone out there who fixes these things other than the one-year-turn-around-if-your-lucky option of Custom Interface in Maine?

I have already tried Wolf Seeberg in LA, and they don't do it anymore...

(Canatrans here I come!?!)

Thanks in advance.

Chris
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#2 JobScholtze

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Posted 01 February 2006 - 06:21 AM

Howdy folks,

My modulus 3000 just fried in the middle of a show, is there anyone out there who fixes these things other than the one-year-turn-around-if-your-lucky option of Custom Interface in Maine?

I have already tried Wolf Seeberg in LA, and they don't do it anymore...

(Canatrans here I come!?!)

Thanks in advance.

Chris

Thats why i changed to canatrans. And its the best i ever had. Save yourself the troubles, go for real costumer support.

Regards
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#3 jonathan_hale

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Posted 01 February 2006 - 11:47 AM

Hey Chris,

You could try Terry West in LA.

techrat@earthlink.net

He's offered to have a look at my 2000 when it explodes (even though I told him I'd just throw it away if did).

Jon
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#4 Brad Grimmett

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Posted 01 February 2006 - 02:28 PM

Do you have any contact info for David Hable?
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#5 Frederic Chamberland

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Posted 01 February 2006 - 09:27 PM

Do you have any contact info for David Hable?


David Hable Web site

David Hable is truly an asset to any Steadicam operator, mostly for all electronics and Scorpio products from Service Vision. He does a lot more , check his website.
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#6 Brad Grimmett

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Posted 02 February 2006 - 12:56 AM

Thanks Fred!
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#7 Christopher T. Paul- SOC

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Posted 02 February 2006 - 07:12 PM

Thanks everyone for chipping in. Production shipped it to Lentiquip this morning, and I'm hoping that it can't fixed so they can spring for the Canatrans!

Appreciate the support and suggestions!

Chris
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#8 MarkKaravite

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Posted 11 January 2007 - 11:00 PM

Hello all,

Does anyone know of another option besides CIT East for repairs on a Modulus 3000? I've had a video interference problem with mine from the start. CIT has had it back 3 times, and have not been able to remedy the problem.

I can't afford to keep sending the unit to Maine, and loose it for 3-4 weeks at a pop. Any suggestions would be appreciated.

Mark Karavite
A Camera / Steadicam Operator
mkaravite@comcast.net
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#9 Charles Papert

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Posted 12 January 2007 - 12:51 AM

I'm going to try to pre-empt snarky "yeah, go buy a Canatrans" posts thrown at Mark, because obviously that's not the answer to his question...

I had some work done on my Modulus by a video assist guy, but when I suggested that I could get him a lot of business if I let people know he was a resource, he wasn't interested.

You might try Terry West, I think he can do some work on them, but your problem may be a bit esoteric if they weren't able to fix it at CIT.

good luck with it, hope it works out.
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#10 Dan Coplan

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Posted 12 January 2007 - 03:04 AM

Contact David Hable at Cramped Attic: http://crampedattic.com/

Dan
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#11 MarkKaravite

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Posted 12 January 2007 - 11:22 AM

Charles & Don,

Thanks for the leads.

Charles, you preaching to the choir. I've used Canatrans before, but I'm also looking at some of the 1.2G systems. I realize I need to buy something that is reliable, both in performance & support. Until I find exactly what I want, I still need my Modulus to work, and I'll hang onto it as a backup, or possibly to transmit UHF for all the sound men who still have receiver / monitors on their carts.

Thanks,

Mark Karavite
A Camera / Steadicam Operator
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#12 Charles Papert

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Posted 12 January 2007 - 02:14 PM

Charles, you preaching to the choir.


Hmmm, I thought I was trying to head off others from preaching to you. Oh well. No biggie.
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#13 Brad Grimmett

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Posted 12 January 2007 - 05:39 PM

Contact David Hable at Cramped Attic: http://crampedattic.com/

Dan

I'll second that suggesstion. My Modulus works better than ever since I got it back from David.
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#14 JamieSilverstein

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Posted 12 January 2007 - 06:33 PM

Got to say that mine was back to me in about 1 1/2 weeks from Cramped Attic and it works just fine. I know it's just prolonging the inevitable purchase of something else, but at least I can save my pennies while my 3000 keeps going.
Jamie.
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#15 Jeff Muhlstock SOC

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Posted 14 January 2007 - 10:47 AM

Slightly off topic, but I thought I would chime in here.

I have been on a set with about 3 modulus units, a few Canatrans, and a Titan from Transvideo. It?s been good to compare all 3 in a variety of conditions.

I can report that they all have there place. I have seen equal problems with all 3. It is totally environmental dependent.

I honestly can?t say one is so much better then the other. All have pros and cons. performance/price/size

My chosen method as of late has been, transmitting with a modulus and a Titan at the same time. This seems to make every one happy. The Titan works great in a good line of sight condition, where the modulus covers up the gaps. It?s great to be able to send choices over to video, no last minute swaps. One system will always make it.

I should note, that I own, 2 Modulus units and a Titan package. My Modulus was recently repaired in a very timely fashion in Maine at CIT, I was very happy with there service in spite of the rumors of slow/poor service. They were great, fixed and returned in about 2 weeks.

I wouldn?t throw away your modulus so fast; they are still very good work horses. I am in no hurry to bye a Canatrans.

Jeff
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