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ON/Off switch on the sidekick


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#1 Matias Mesa

Matias Mesa

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Posted 18 August 2016 - 08:10 AM

I received my Sidekick a few weeks ago and I like it a lot. it does not have display the same video quality as my Arrow X receiver but it is still great and with solid reception. My only concern is that it does not have an On/Off switch, this caused two of muy batteries to o over discharge and fried. Is there a reason for  the lack of the switch?

 

Thanks


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#2 Mike Gailing

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Posted 18 August 2016 - 11:26 AM

Hey Matias,

 

Interesting that you're seeing lesser video quality with the Sidekick vs an Arrow X. Can you describe the difference? Is the Sidekick more washed out or something else? Sidekick should look as good as any other model from Teradek & Paralinx.

 

Im not sure about why a switch was omitted, but I encourage you to email Support@teradek.com so we can log your experience and bring it up in our next engineering meeting. 

 

If you need anything else, feel free to ping me directly: mike@teradek.com.


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#3 Matias Mesa

Matias Mesa

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Posted 19 August 2016 - 12:52 AM

Hi,

 

Yes, the image is a little bit more washed, its seems like it has less sharpness. My 1st Ac used the Arrow X RX for focusing and i convinced him to try the Sidekick, he asked me to changed it back to the Arrow X. I asked him to show me the difference and its somehow noticeable, specially for a focus puller, its easier to focus on the ArrowX image than on the sidekick. 

As far as the ON/OFF switch, its wired, I don't know why its not there, its silly.

 

Thanks


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