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Smallhd firmware help

Monitor firmware smallhd

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#1 Charles Cowper

Charles Cowper

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Posted 20 April 2016 - 10:27 AM

Hello can someone recommend which is the best firmware for the Smallhd DP7 HB to fix or minimise the signal dropout issue?
Many thanks.
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#2 Victor Lazaro

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Posted 20 April 2016 - 01:52 PM

Can you elaborate on the "signal dropouts"?  On SDI or HDMI? What kind of signal...?


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#3 Charles Cowper

Charles Cowper

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Posted 20 April 2016 - 01:56 PM

I have had occasions where the monitor has lost the input signal. I currently only use the sdi input. When it has happened it has usually been toward the end of a shooting day. I also use it off the rig as a focus pulling monitor and subsequently have to unplug replug quite often in a day so am also wondering if it is a mechanical problem.

Thanks.


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#4 Victor Lazaro

Victor Lazaro

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Posted 20 April 2016 - 08:38 PM

Hmmm. Are you keeping the fans on? Also you can reach out to SmallHD, they are super responsive and great people.
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