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Anton Bauer "NO COMM"


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#1 Edgar Colon

Edgar Colon

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  • Bayamon, Puerto Rico

Posted 07 October 2015 - 10:30 AM

Hello all;

 

I've been trying to charge one of my newer AB dionics and the message "NO COMM" appear

in my Quad charger. I tried on a Titan charger with no luck either .

Also cleaned all contacts in the batt itself but nothing

 

Suggestions?

 

Thanks

 

Edgar Colon

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#2 Jens Piotrowski SOC

Jens Piotrowski SOC

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Posted 07 October 2015 - 12:31 PM

Update charger software
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#3 John Ritter

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Posted 07 October 2015 - 01:59 PM

If your 2701 Quad charger has Firmware version 5.8 it should recognize the battery.

You may also have corrupted firmware within the battery pack.

If it is still within the warranty period you will have to return it to Anton Bauer for a firmware reset.

This is a common problem (corrupted firmware )with the HC & HCX series battery packs. I have to trash a lot of them for this reason.

 

Regards  John


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#4 Edgar Colon

Edgar Colon

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Posted 07 October 2015 - 04:48 PM

Thing is I was able to charge my other HC's using whether the Titan or the Quad

 

Thanks for your feedback!


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