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Teradek Bolt Manager not working on Windows


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#1 Michael Desiderio

Michael Desiderio

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  • New York

Posted 18 February 2015 - 11:15 PM

Maybe I'm doing this wrong.

 

I installed the latest 3.0.8 bolt manager software.

 

The drivers did not install.  I had to point windows driver update to the Teradek folder /drivers/x86 to get it to install my bolt devices.

 

Then, when the manager is open, it will not detect my bolt units.

 

Did I skip a step or something?  Tried it on two different PC's with the same result.


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#2 Mike Gailing

Mike Gailing

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  • Irvine, CA

Posted 19 February 2015 - 12:02 PM

Hi Michael,

 

Have you reached out to Support yet? It should work just fine on Windows.

 

Support@teradek.com

 

Let me know if you have any trouble getting in touch with our team.

 

Mike


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