I can’t thank Jack at GPI PRO enough. Amazing! I walked in with a box full of parts to complete one and a half Pro 2 SD sleds. I called before hand to make sure he wasn’t to busy and was told to stop by. As soon as I walked in the door he cleared a space for me and without hesitation, started going through all the parts. He explained everything about the sled in full detail. The knowledge he gave me about my “new” rig was invaluable.
Then he started putting the sled together explaining everything as he went about the correct torque, how to maintain and care for the rig, etc. He really took his time to make sure everything was correct and changed out the things that were not. He answered all of this newbie’s questions and explaining every aspect of the sled. The attention to detail and time he spent was unbelievable.
I feel totally honored that the Owner of the company would take his time to do this for me and treat me no different then if I were buying a brand new rig. I received the same treatment several years ago when I brought in my VZ gimbal. Jack stopped what he was doing and completely serviced the gimbal explaining how to do everything myself. His passion for his products and care for his customers is unbelievable. I look forward to starting a long and lasting business relationship with PRO in the future.
The whole team was great. A shot out to Tommy for the help with the center post and checking the electronics, Chad, Michelle, and dogs. This experience will not be forgotten. I wish you guys all the best in OR. I had a blast today.