i'd like to thank Tiffen Europe and especially Dan Hallett for exellent customer service that i received. I broke my motorized stage remote control last week and it took only 2 days to receive a new circuit to solve my problem. Considering the time difference between Europe and USA (the part had to be shipped from the factory) i couldn't ask for a faster turnaround time.
Excellent customer service from TIFFEN Europe
Posted 26 October 2013 - 05:04 AM
I'm currently torture-testing our dear Mr. Hallett, so we'll see how it turns out.
He seems to be handling it quite well, considering the circumstances...
I'll post my thoughts when we conclude my zephyr's sled (gimbal and stage) service we have under-way.