Hi there Evrim,
This was my experience with the Decimator 2 when it went down.
Purchased it new from Alan Gordon 5/18/2010
20 months later on Jan 20th, 2012 it stopped working while on a job.
Charles Papert recommended TECADS,Inc. I contacted them, and after a few emails I shipped them the unit and they received it on the 26th of January. They were awaiting parts from the manufacturer.........
on March 1st, they informed me they were sending my Unit along with other ones awaiting repairs back to the factory since they were not receiving enough repair parts for the units they had awaiting them..
On March 22nd I was invoiced $115, and the unit was returned to me.
This was my experience.
In the meantime waiting for the repair to be done, I rented a Decimator 1 several times from a Video assist operator near me who was kind enough to rent it to me at $100 for every 3 days of use. Not too bad I thought, since I was only gonna have to rent it once or twice because my unit would be back in a couple of weeks according to their emails to me, ......I rented the Decimator from him on 5 separate occasions over the next 2 months. So the long and short of it is... be prepared, you never know.
I now carry one Decimator 2 and 2 HD/SDI monitors, and both sleds are now HD, so I rarely use the unit. Main reason for using it now is to convert HD/SDI to HDMI and plug the Paralinx to it to transmit when using a Sony or Panasonic Broadcast camera on a job.