Heden motor broke
Posted 25 April 2013 - 03:39 PM
Posted 25 April 2013 - 08:04 PM
Sorry to hear about your problems.
Please E-mail me the shipping address. We will send out new ones at no cost.
Heden Engineering Co.,
Posted 25 April 2013 - 10:03 PM
Thanks for the offer, the motors were rental (adorama) so no need to send me the parts (also this is very nice of you)
The reason I posted this is more to try to see what we (or the person who rented it before) might have done wrong and how we could have avoided it (could this have broke when we switched side the gear?). We ended up creating a home made pin out of a paper clip and we finished the day with no other problem.