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Decimator Service


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#1 MarkKaravite

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Posted 14 January 2013 - 09:55 PM

Hey Guys & Gals,

Anyone know who does service on Decimators? I was prepping a 5D today for a shoot (my first 5D job), and had a problem.

The problem happened when we were testing the signal path. I was using the following gear:

1. Canon 5D Mark 2
2. TV Logic monitor - used to cross convert HDMI to HD SDI. This monitor handles the rescaling of the signal when the 5D goes into record and changes the signal.
3. Decimator (old version) HD SDI to composite downconverter.

We were powering both the TV Logic monitor and Decimator via an Anton Bauer P Tap splitter. The prep tech was hooking this up, and apparently both units wouldn't power at the same time when he hooked them up. I was on the phone, and when I came back, we tried powering them separately, and my Decimator would no longer power up. The cable tested good, but the Decimator would not power up.

I'd preferably find someone to service it, or any ideas on any tricks to reset it (if possible).

Thanks,
Mark
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#2 Victor Lazaro

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Posted 14 January 2013 - 10:18 PM

Isn't there a composite video output cable for the 5D? (the yellow RCA plug)
Just use that out of the camera instead of jumping from hoops...

As for the decimator, I don't know, sorry.

Edited by Victor Lazaro, 14 January 2013 - 10:19 PM.

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#3 Alan Rencher

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Posted 14 January 2013 - 11:47 PM

Did you try a different power cable with the Decimator? I've had those go out before. sometimes they still test good, but there might be a short or a break in the cable that is intermittent.

Edited by Alan Rencher, 14 January 2013 - 11:49 PM.

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#4 Robert Starling SOC

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Posted 15 January 2013 - 12:16 AM

Sounds like a job for David Hable at Cramped Attic or Terry West.

Robert
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#5 John Stout

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Posted 15 January 2013 - 07:41 AM

I agree with Robert, give Terry a call he is great.
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#6 MarkKaravite

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Posted 16 January 2013 - 05:25 PM

I followed up with Charles's contact, Perry Drogo, and he said they don't make replacement boards for the older Decimators anymore. I'll try Terry and see if he can do board level diagnostics. I'm buying a new Decimator V2 & maybe 2 of them if I can't get my older one repaired.
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#7 MarkKaravite

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Posted 25 January 2013 - 12:23 AM

Terry West fixed my Decimator 1, then just to show off, he switched the silly power connector to a Lemo.

Terry is my jam!!
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