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Tiffen/Steadicam affected by Superstorm Sandy


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#1 Michael_Craigs

Michael_Craigs

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Posted 30 October 2012 - 01:41 PM

Hello All,

The Tiffen Headquarters, located in Hauppauge, NY, is currently closed due to the storm. They are without power, which is affecting our Glendale, CA facility. Our email and system server is located in NY.

We, Steadicam, do not currently have email access and our computer system is currently down. This means we are unable to ship product. However, our phones are working and our factory is open. We can still work on repairs and have those back in your hands.

If you have any questions, please call our main number 1-800-593-3331.

We hope all of your families and friends are safe.

Thank you,
Tiffen/Steadicam
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#2 Nelson Villamil

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Posted 30 October 2012 - 02:02 PM

Hi Michael

and all



To all our friends, partners, colleagues, family and friends all well and good.

Here in Canada, we are also aware of what we can affect.

All the best.
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#3 Michael_Craigs

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Posted 31 October 2012 - 06:38 PM

The power is back on at our New York office, so we have email and the ability to ship product again. Our phone systems seem to be on the fritz, so some voicemails are not coming through.
It also appears that any email that was sent on Tuesday, 30th, we will not receive. I believe this is being worked on though.

Again, if you have any questions, please feel free to contact us.

Best regards,
Steadicam
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