Jump to content



Photo

Steadicam Service Phone Number


  • Please log in to reply
3 replies to this topic

#1 Kyle Wullschleger

Kyle Wullschleger

    Advanced Member

  • Sustaining Members
  • 49 posts

Posted 14 August 2012 - 11:53 AM

I just tried calling the Steadicam service number given on Tiffen's website - 818-843-4600 and it says the number has been disconnected.

I'd like to send my Zephyr arm in for cleaning, have the latches on the post upgraded - there's been an issue with the bottom clamp since I purchased it last October - and fix a latch on my case was busted off last time I flew for a job.


Anyway - anyone know if there is a new number to call or a specific person I should reach out to? I understand Michael Craigs is not the guy these days, is this true?

Or better yet, does Tiffen have someone on the East Coast that I should look into sending this to?

Thanks so much in advance!
  • 0

#2 Matthew Fleischmann

Matthew Fleischmann

    Advanced Member

  • Sustaining Members
  • 50 posts
  • New York, NY

Posted 14 August 2012 - 12:57 PM

Contact: Derek Hester Technical Support Manager The Tiffen Company LLC. 6933 San Fernando Road, Glendale, CA 91201

Office: (818) 567-7917 Cell:(818) 749-8748 Fax: (818) 845-1929

dhester@tiffen.com


  • 0

#3 Jerry Holway

Jerry Holway

    Advanced Member

  • Sustaining Members
  • 737 posts
  • Philadelphia

Posted 14 August 2012 - 01:08 PM

Use Derrick's cell #, there seems to be a problem with the 818 567- numbers...

Jerry
  • 0

#4 Kyle Wullschleger

Kyle Wullschleger

    Advanced Member

  • Sustaining Members
  • 49 posts

Posted 14 August 2012 - 01:40 PM

Thank you Matt and Jerry - yes his office line is also disconnected.

I've just sent him an email as its not an incredibly urgent request - but I'll be sure to keep the cell# close - This weekend I'm planning on buying a used clipper system with a G-50 arm that may need a bearing upgrade.
  • 0




Omnishot Systems

rebotnix Technologies

PLC - Bartech

Ritter Battery

Boland Communications

SkyDreams

PLC Electronics Solutions

Paralinx LLC

Betz Tools for Stabilizers

IDX

Wireless Video Systems

BOXX

Engineered Cinema Solutions

GPI Pro Systems

Teradek

Varizoom Follow Focus

Media Blackout - Custom Cables and AKS