Jump to content



Photo

Steadicam Service Phone Number


  • Please log in to reply
3 replies to this topic

#1 Kyle Wullschleger

Kyle Wullschleger

    Advanced Member

  • Sustaining Members
  • 49 posts

Posted 14 August 2012 - 11:53 AM

I just tried calling the Steadicam service number given on Tiffen's website - 818-843-4600 and it says the number has been disconnected.

I'd like to send my Zephyr arm in for cleaning, have the latches on the post upgraded - there's been an issue with the bottom clamp since I purchased it last October - and fix a latch on my case was busted off last time I flew for a job.


Anyway - anyone know if there is a new number to call or a specific person I should reach out to? I understand Michael Craigs is not the guy these days, is this true?

Or better yet, does Tiffen have someone on the East Coast that I should look into sending this to?

Thanks so much in advance!
  • 0

#2 Matthew Fleischmann

Matthew Fleischmann

    Advanced Member

  • Sustaining Members
  • 51 posts
  • New York, NY

Posted 14 August 2012 - 12:57 PM

Contact: Derek Hester Technical Support Manager The Tiffen Company LLC. 6933 San Fernando Road, Glendale, CA 91201

Office: (818) 567-7917 Cell:(818) 749-8748 Fax: (818) 845-1929

dhester@tiffen.com


  • 0

#3 Jerry Holway

Jerry Holway

    Advanced Member

  • Sustaining Members
  • 748 posts
  • Philadelphia

Posted 14 August 2012 - 01:08 PM

Use Derrick's cell #, there seems to be a problem with the 818 567- numbers...

Jerry
  • 0

#4 Kyle Wullschleger

Kyle Wullschleger

    Advanced Member

  • Sustaining Members
  • 49 posts

Posted 14 August 2012 - 01:40 PM

Thank you Matt and Jerry - yes his office line is also disconnected.

I've just sent him an email as its not an incredibly urgent request - but I'll be sure to keep the cell# close - This weekend I'm planning on buying a used clipper system with a G-50 arm that may need a bearing upgrade.
  • 0




Media Blackout - Custom Cables and AKS

The Moses Pole - Steadicam Monopod

BOXX

Boland Communications

Betz Tools for Stabilizers

PLC - Bartech

Paralinx LLC

GPI Pro Systems

Ritter Battery

PLC Electronics Solutions

Engineered Cinema Solutions

rebotnix Technologies

Omnishot Systems

Wireless Video Systems

Varizoom Follow Focus