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#1 Rob Vuona SOC

Rob Vuona SOC

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Posted 25 February 2012 - 03:01 AM

I just want to give a shout out and a big thank you to Michael and Dan over at Tiffen/Steadicam.

Today, while rehearsing at the Oscars just before lunch my Transvideo Monitor did something really strange and both Tiffen and Transvideo, while on the phone with me, couldn't figure it out and within a half hour Dan drove over and had a replacement unit on my sled. I was back up and running before the director ever knew there was a problem.

Now that's some awesome customer service!!

Thanks Guys !! Y'all Rock!
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#2 CharlesEdmond

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Posted 25 February 2012 - 06:57 AM

I just want to give a shout out and a big thank you to Michael and Dan over at Tiffen/Steadicam.

Today, while rehearsing at the Oscars just before lunch my Transvideo Monitor did something really strange and both Tiffen and Transvideo, while on the phone with me, couldn't figure it out and within a half hour Dan drove over and had a replacement unit on my sled. I was back up and running before the director ever knew there was a problem.

Now that's some awesome customer service!!

Thanks Guys !! Y'all Rock!


Don't forget about Frank Rush too, they are all awesome!
Hey Rob, for the Oscars are you doing the red carpet show for E? How many steadicams are they using and what model are the rigs?

CE

Edited by CharlesEdmond, 25 February 2012 - 06:57 AM.

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#3 Rob Vuona SOC

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Posted 25 February 2012 - 01:37 PM

Charles, yes correct thanks to everyone over there at Tiffen it's just that those two hustled for me

as for the Oscars
E has no Steadicams that I know of

We are all pre show and main show for ABC

There are 5 steadicams here
• Dave Eastwood on Stage
He's using one of his custom EFP, Hill, Pro frankin rigs, pro vest and Blue spring arm

• Hector Ramirez in pit and Audience
He's using another custom Hill/Pro frankin rig, pro vest and masters arm

• Rob Vuona backstage and Winners walk
I'm using the Phantom•V, pro vest and pro arm

• Tore Livia outside entrance fashion walk
He's using an XCS, pro vest and pro arm

• John Perry is on the Blue Stage at the beginning of the Red Carpet
He's using a Phantom•V rig, Pro vest and pro arm
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#4 PeterAbraham

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Posted 25 February 2012 - 04:59 PM

Glad to hear it got worked out that fast !! We do try hard to step up and cover someone on set whenever possible.

Have a great show out there.

Best,

Peter

Peter Abraham
Dir. of Technical Services, Steadicam©
G.M. Steadicam Workshops Program
The Tiffen Company
90 Oser Avenue Hauppauge NY 11788

(917) 453-1219
(845)595-2270 fax
Pabraham@tiffen.com
Skype: peterabrahamsteadicam
Thesteadicamworkshops.com
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