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#1 kapil verma

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Posted 04 September 2011 - 11:24 AM

hey guys..

m trying to get in touch with heden guys..sent couple of mails to magnus also sent a mail to the sales department...but no reply..

does anyone know how get in touch with them as i have to buy a motor asap??

thanks,

kapz.
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#2 Jens Piotrowski SOC

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Posted 04 September 2011 - 12:44 PM

hey guys..

m trying to get in touch with heden guys..sent couple of mails to magnus also sent a mail to the sales department...but no reply..

does anyone know how get in touch with them as i have to buy a motor asap??

thanks,

kapz.



try their phone:

+4631272110

or:

magnus@heden-engineering.com
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#3 Stephen Wymer

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Posted 04 September 2011 - 02:58 PM

I had the same problem a few months ago when I was buying a Heden motor. I caved in and ordered it from AbelCine. Took over a month to arrive.

Stephen
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#4 thomas-english

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Posted 04 September 2011 - 06:29 PM

The motors from Heden are stunningly good. I broke one of the brackets and when I emailed them I got an answer immediately and a new bracket was sent out fast fast.

Buying new motors these days is a slow process. I think this is a current thing because he is just selling SO many. Expect a lead time of up to two weeks from your first email and your motor being dispatched. There are distributors out there if you want more dialogue when buying and some distributors may even carry stock I don't know. Speak to Louis Puli in Aus and check if he has any stock.

I've bought 3 motors from them in the last few months on 3 different occasions ( 2 x M26VEs and 1 x 21VE). Yup; you don't get immediate responses to your emails which can be frustrating. You will though get an answer and you will buy a motor but it does take a little time. I have been hugely happy with the service, motors and price.

Its not a fast food service though. Well worth the wait... No good if your in an urgent hurry.
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#5 Jens Piotrowski SOC

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Posted 04 September 2011 - 06:29 PM

Keep trying. Magnus will give you a good price and mine arrived within a week.
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#6 Jens Piotrowski SOC

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Posted 04 September 2011 - 06:30 PM

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#7 kapil verma

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Posted 05 September 2011 - 01:12 AM

hey thomas...i will get in touch with louis puli as its been over 3 weeks n no reply from magnus.

yes i did get an 20% off on m26,after tht i didnt get any reply from them...

i will also check with pnc electronics...as i got the new bfd n bdr but no digital motor yet :blink: :unsure:
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#8 MagnusBalte

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Posted 05 September 2011 - 09:11 AM

hey thomas...i will get in touch with louis puli as its been over 3 weeks n no reply from magnus.

yes i did get an 20% off on m26,after tht i didnt get any reply from them...

i will also check with pnc electronics...as i got the new bfd n bdr but no digital motor yet :blink: :unsure:



Hi Kapil,

Your motor is ready to be shipped.

Best regards,

Magnus
Heden Engineering Co.
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