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Heden M21VP motor question


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#1 Lawrence Karman

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Posted 27 February 2011 - 02:14 PM

I've got the miniature Heden M21VP analog motor I use for iris occasionally. The last time I tried to use it it had some difficulty moving the iris ring on what was not a stiff lens. I tried turning the gear by hand when it was not powered and it is very hard to move. I have the larger motor and it turns very easily when unpowered. Does anyone have this little motor and is it easy to turn by hand when not powered? I can't remember what it was like previously.
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#2 MagnusBalte

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Posted 27 February 2011 - 04:09 PM

I've got the miniature Heden M21VP analog motor I use for iris occasionally. The last time I tried to use it it had some difficulty moving the iris ring on what was not a stiff lens. I tried turning the gear by hand when it was not powered and it is very hard to move. I have the larger motor and it turns very easily when unpowered. Does anyone have this little motor and is it easy to turn by hand when not powered? I can't remember what it was like previously.


Hi Lawrence,

How are you? Please send it in to us for service.

Best regards,

Magnus
Hedén Engineering Co.

Edited by MagnusBalte, 27 February 2011 - 04:10 PM.

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#3 Lawrence Karman

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Posted 27 February 2011 - 06:58 PM

Thanks for the quick response Magnus! I'm well but a little bleary from 16:30 call on Friday and 07:30 wrap Saturday morning. I'll send it tomorrow via USPS priority mail.
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