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Contact at Tiffen Repair Shop


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#1 Steve Acheson

Steve Acheson

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Posted 14 April 2010 - 12:56 PM

I sent in my arm and sled for some maintenance and I have been trying to get into contact with someone over there... I know that Micheal Craigs is at NAB, and all I get from their operators is the running around connecting me to the wrong people and then getting sent back.

Does anyone know anyone that I can get into contact with over and find out the status of the my gear??
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#2 Robert Starling SOC

Robert Starling SOC

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Posted 14 April 2010 - 07:23 PM

Hey Steve,

Pretty much everyone in the company other than the bench technicians working in the factory are at NAB. I think that would be safe to say about every company in the industry. In fact, I know 100% they are all there because I just left the show about 45 minutes ago.

Their current phone / voicemail system is difficult at best so I feel your pain on that.

The good news is that the show is over tomorrow and hopefully they'll all be back in LA on Friday.

Good luck!

Robert
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#3 James Elias

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Posted 15 April 2010 - 04:38 AM

Hi Steve:

Please try Lyn Taylor. Should be at ext. 1018. I don't think he's out at the show and he should be able to assist you.
If it's not 1018 it might be 7918.

Regards,
James

Edited by James Elias, 15 April 2010 - 04:39 AM.

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