Hello there folks. I just wanted to once again Thank everyone who helped me out last Wednesday when my 3A arm blew up in NYC. I called Erwin, who got me Alec, Jamie, and Will's numbers. Got help from everyone, Jamie was ready to have me pick up his arm, finally one of our grips that day David happen to have purchased his arm from PJ McDonald and quickly ran home and brought it to set, helping us finish the day and the next with great results and no downtime. This really is a great group of professionals to belong to. Always thhere to help someone out in a pinch. My arm is at Tiffen and should be diagnosed by Monday. Thanks again everyone. Ozzie
It was my pleasure, Ozzie. My arm actually got paid more than I did gripping on the shoot!! Good luck on the arm situation. I was just paying it forward for all the wisdom I've received from guys like Peter, Alec, BJ, Ruben... The list goes on and on without trying to brown-nose or twist arms. Pardon the pun. It just happened to be fate we met under such circumstances. Helluva way to break the ice, don't you say? Pardon again. Not only that, but it was interesting that we both know Edgar Cabral. What an awesome group of people I have had the honor of meeting in my early career as an operator. I want to thank you all for encouraging me to do well and succeed in the work of our kind like most of the guys I've met on each show as well as those on this forum. Just taking the time to air out my gratitude. And to all the vendors who not only help make us do good, but also help make us look good as well. I won't let you down!!!
Hey there folks. The insurance company (Complex Corp.) is in the process of putting all te required paperwork together. hopefully I'm not without arm for a long time. Haven't heard back from Tiffen for a couple of days... Are they closed? for any occasion? Have lost 2 steadicam days so far. What's the process for that wwith insurance companies? Anyone have any experience with this? This insurance company freaked out when I told them what aa new arm cost. They actually said to me that since the Deductable for the production company was 3500 that they would probably be buying the arm out of the deductable if it needed to be replaced. I told them wwhat Arms cost, and the Lady says "Dollars?". They immediately passed me on to the bulldog which started asking me if I knew how to properly load the rig, and where I had learned to use the steadicam, and wanted me to detail step by step what happened. and was concerned that i might have overloaded the rig. Yada Yada Yada. I'll know more once I speak to someone at Tiffen about what they have said about the Arm. whether they want to replace it or repair it with the same Gold spring and paarts that broke.
Hey there David. Thanks for the call last week. I heard from the production company that the insurance company asked them to send in the deductable and they did last week. So I'm hoping that I get a call from Tiffen this week to let me know that the insurance company sent them a check and the order is under way. They are re using the switcharound from my arm so the replacement cost would be lower and the insurance company wouldn't bark that much. Let's see how long it takes.
Thanks again to everyone who has been keeping up with me on this.
Hello there, UPDATE: As of last week Thursday, COMPLEX corp insurance based out of San Francisco tells the production company that Tiffen would receive a check by this Tuesday. Well yesterday I figured I'd give the production company a call to see what's up. They tell me that the Insurance company's adjuster Neil declined the claim and they are refunding the Deductable. So I am to call this Neil person at Complex corp, or the adjusters office and see what this is all about, aparently they told the Prod company that they deemed it not covered under their policy....( wait a sec, then why did they write an insurance policy for it and charge the Production company for it?)
They also told the Prod company, this was the first time they had a claim from a steadicam op.
Anyone have any experience dealing with Complex Corp in San Francisco?
Since I have been without arm for 3 weeks now. I need to resolve this quick. If it means getting a claim going against Complex Corp in California court, I'll be driving thru there late next week. Any suggestions?
The bottom line is the insurance is not YOUR problem, it's the Production companys problem and they need to fix your arm (You still are charging rent on it right?) How they pay for it is their problem...
i really doubt the ins comp is going to pay a dime on your case, i dont know if you are aware about my old ex master, it got totalled along with the 435 from camera group when a grip push them from a mezanine down six steps, the Ac tried to catch it but the rig draged him down. after 5 months of time wasting aileen( the CEO from cam group) and i came to the conclusion that we had to cover this with our own money. so i had to claim my ins comp and got a new rig. the prod comp ins comp said that this was not going to be covered by them last week. i would have lost five months of work if i didnt own another rig, i was lucky to have the ultra at home that fatal day.
Hello folks. Well, David did me the great favor ( Thanks again!) of picking up the arm from Tiffen and delivering it to Rob Luna. I have spoken with Mr. Luna and am waiting to hear from the adjuster in the insurance company.
But now I have this question for all Steadicam Operators who have had an arm break a spring while under load.
What happen and did the insurance do about it.
The reason for this question is like in a court case. I need to be able to refer to other cases where an operator was operating and had the arm under load, and a spring broke. Did the insurance company whether productions or the operators cover the repair?
Please email me the stories if you could. Thanks!!!
But now I have this question for all Steadicam Operators who have had an arm break a spring while under load. What happen and did the insurance do about it. The reason for this question is like in a court case. I need to be able to refer to other cases where an operator was operating and had the arm under load, and a spring broke. Did the insurance company whether productions or the operators cover the repair? Please email me the stories if you could. Thanks!!! Ozzie