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Steadicam.com?


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#1 Imran Naqvi

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Posted 26 September 2004 - 03:02 AM

Hi,
Is anyone else having problems reaching www.steadicam.com or www.tiffen.com? I'm in the UK so I'm not sure if it's an ISP thing (though I've tried two different providers) or an issue at the companies end.
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#2 Jason Williams

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Posted 26 September 2004 - 03:53 AM

Nope I can't access steadicam.com either, in the UK too.

Jason
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#3 Marc_Abernathy

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Posted 26 September 2004 - 08:42 AM

just tried tiffen and steadi and got a DNS error for both and im in the US
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#4 LeighWanstead

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Posted 26 September 2004 - 01:33 PM

Nope I can't access steadicam.com either, in the New Zealand.

Regards
Leigh
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#5 DavidWest

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Posted 26 September 2004 - 01:34 PM

the tiffen /and steadicam site have been down for almost a week now.....

somewhere i found a new site that mentioned that they were physically moving locations (not web locations like steadycam.us ) but to a different building....

so hopefully they will be back up soon....


(i also heard a few years back that tiffen was going out of business, then the started selling steadicam,,,, hmmmm has it finally happened???)
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#6 Brad Grimmett

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Posted 26 September 2004 - 07:40 PM

They very recently re-located to Glendale. I doubt the website being down has anything to do with their move.
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#7 joe mcnally

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Posted 26 September 2004 - 07:43 PM

(i also heard a few years back that tiffen was going out of business, then the started selling steadicam,,,, hmmmm has it finally happened???)

Your beginning to scare me !!!! Ultra that does not work with Alien then Tiffen bite the dust, pass me the revolver
joe
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#8 JimBartell

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Posted 27 September 2004 - 11:44 AM

(i also heard a few years back that tiffen was going out of business, then the started selling Steadicam,,,, hmmmm has it finally happened???)

Your beginning to scare me !!!! Ultra that does not work with Alien then Tiffen bite the dust, pass me the revolver
joe

Calm yourself, grasshopper! Tiffen-Steadicam has just moved to larger, nicer, more centrally located facilities in Glendale right (and I mean right) on the border of Burbank. They have combined the Steadicam manufacturing facility with the sales office that used to be in the office building on Hollywood way into one facility.

I'm jealous. It's much nicer than that rat hole we used to be in on La Cienega.

Jim "former rat hole inhabitant" Bartell
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#9 Frank Rush

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Posted 27 September 2004 - 01:52 PM

Hi Everyone

Yes. Steadicam is alive and well in our new digs in Glendale. As Jim said we are on the border. Back wall in Burbank and the rest of the building in Glendale.

If there is ever any doubt to our status you may contact me as follows

Frank Rush Cell Phone +1.205.229.5572 email= frush@tiffen.com
Personal email = frush1600@aol.com

The following information should be retained for your reference.

The Tiffen Co LLC
90 Oser Avenue
Hauppauge, New York 11788 USA (On Long Island)
(P) +1.631.273.2500
(F) +1.631.273.2557

Steve Tiffen - President Ext# 1211
Jeff Cohen - VP, Sales 1222
Hilary Araujo - VP, Marketing 1216
Harry Hofmann - Steadicam
Customer Service Reprentative 1405
Ms Susan Cummings - Manager
Tiffen Customer Service 1401

Credit issues
Mr. Rafael Rodriguez 1239


STEADICAM OPERATIONS

The Tiffen Co LLC
STEADICAM Operations
6933 San Fernando Road ( Parking lot on Graham Place)
Glendale, California 91201-1643 USA
(P) +1.818.843.4600
(F) +1.818.845.1929

Kyle Young - Steadicam Customer Service Manager Ext. 17
Normal hours: 7:00 AM WST to 3:30 PM WST Monday-Friday

Kyle is your first contact point for Technical support, parts questions and repair.


The Emergency and after hours telephone number is +1.818.749.8748. 24/7
This will get you Kyle Young or another designated STEADICAM Representative.


Frank Rush Sales Ext 8
You can also contact me on the above issues.
24/7 Telephone is Worldwide cell# +1.205.229.5572
Instant email : frush@tiffen.com
This will send the mail to the Tiffen mailbox and immediately to the Blackberry that is attached to my hip.

Please note Kyle nor I actually sleep with the phones, normally, but we will get back to you as soon as possible. Just leave a message. If you leave a message with both numbers just mention so that we know the other has been notified.

So, as you can see we are very much alive and well in Glendale. We invite you to stop in but as you can imagine we still are not totally settled.

We introduced three new systems at NAB and Internationally during IBC a couple of weeks ago. Not only are we alive but growing by now offering 9 different STEADICAM systems from which to choose.

The Vector (Film and Video), Clipper (Video) and the FLYER have been receiving Rave reviews. All units are shipping and we have service and parts support.

(Note-This is not a commercial but someone did mention equipment availability.)

Our plan is to have an Open House in December for all to see our new home.

Thanks for all the kind comments from those of you who have already come by to say hello. We look forward to seeing everyone at some point in the future.

Frank Rush
Steadicam
+1.205.229.5572
frush@tiffen.com
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#10 JasonMcKelvey

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Posted 27 September 2004 - 11:56 PM

Mr. Rush, www.tiffen.com sends me to to something called "Cobalt"... not Tiffen. Even the google link sends me to it.

Jason
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#11 SanderMuller

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Posted 28 September 2004 - 06:14 AM

:blink: cobalt is the server where the tiffen and steadicam site is running from i guess so maybe the had there own dedicated server?!.....
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#12 Rich Cottrell

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Posted 28 September 2004 - 03:24 PM

it looks like steadicam.com and tiffen.com are back online
rich
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#13 Imran Naqvi

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Posted 28 September 2004 - 03:29 PM

Great! I can't remember what I wanted to look for now! :D
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#14 David Allen Grove

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Posted 29 September 2004 - 12:22 PM

Calm yourself, grasshopper! Tiffen-Steadicam has just moved to larger, nicer, more centrally located facilities in Glendale right (and I mean right) on the border of Burbank. They have combined the Steadicam manufacturing facility with the sales office that used to be in the office building on Hollywood way into one facility.

I'm jealous. It's much nicer than that rat hole we used to be in on La Cienega.

Jim "former rat hole inhabitant" Bartell

It IS right on the border. Tiffen is only (in my estimation) 1 block into Glendale from Burbank.

Here is a map for reference purposes....

http://www.steadicam...&st=0#entry6570
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