Gather round, let me give y'all some free advice
Posted 01 July 2009 - 01:05 AM
Today the difference of shopping locally was really driven home. Yesterday my first came to me because he was having an issue with the power switch on the my HU3, I told him to call Preston and see if they might have a field repair idea or if we need to send it in. The answer was to send it in. So this morning at 10am my HU3 left set thanks to Transpo and they ran it down to Preston and dropped it to them at 11am. At 2pm it was done, come pick it up. At 4pm the HU3 was back on our set, repaired and updated, not only was the power switch repaired but they also replaced the OLED display and the three buttons below the display.
Allow me to restate this. What was once a three DAY repair, is now a three HOUR repair. Plus now it's in trusted hands 100% of the time, no freaking out about shipping.
So in the future when you hear an old timer say "Buy Locally" think about the hassles you will be preventing and the peace of mind you are buying.
Posted 01 July 2009 - 03:21 AM
Posted 01 July 2009 - 12:25 PM
Another thing to add is that going with gear that is common amongst your fellow local operators is helpful in case you have a super-emergency and need to borrow. This Forum has been invaluable to me for those times, I post a request and someone comes to my aid in a heartbeat. Obviously for the folks here who are not in LA this is a bit more challenging but we do hear stories from other countries where operators are more competitive and maybe they can take a page from our book...the guy you help one day may save your bacon the next time around.
Posted 02 July 2009 - 01:34 PM