Hi Jonas, thanks for being part of the forum. I also want to thank Stephen for this topic because this particular product flew under my radar. I'm intrigued by it and strongly considering purchasing one. I looked online for info on the Carat and there's very little. Jonas, if I may make a suggestion for your company, I think it would be great if there were videos on the companies' website showing it in use, so we can get a feel for range, and just to see it in action. I'm sure some of your customers would be glad to send pictures, for your site, of them using it on set. Whatever the company decides to do, thanks for reading.
For people who are looking for some information about the Carat, I found these:
Thank you for your input, we are aware of the very limited information that is available of all Hedén products.
There has been a lot of changes at Hedén and we have a new team that is working on improving all of these things, first will be a new website that we are working har on right now, that will be ready in a some weeks and will have presentation of the products and all the accessories that is not displayed on the current website.
Videos is also something that we plan to add to the website after it has been launched, so I take your suggestion as a sign that we are heading in the right direction, customer images of the products in use is a good idea, I will note that.
We are also launching a insurance program with replace and repair for both our motors and CARAT so that a user that has a faulty or damaged unit can get a replacement quickly at a fixed cost.